Customer Support
It probably wouldn’t be accurate to talk about customer service as a “department” or “team” here at Sonosite. That’s because each individual is empowered to do whatever is best for the customer. Whether that means being on a first name basis with your Clinical Specialist, a sales rep rushing out a loaner system in a snowstorm, or a friendly voice walking through tech support, it’s an all-hands, whatever-it-takes mindset that infuses everything we do.
Why Sonosite
What began more than 20 years ago as a challenge to develop portable ultrasound for the U.S. military on the battlefield has evolved into an exceptionally focused mission to serve the courageous, visionary, and passionate healthcare workers on the front lines of modern medicine across the globe. As the originators and pioneers of point-of-care ultrasound, our purpose is as clear as one of our images: To enable clinicians and healthcare systems to continuously improve patient outcomes at the point of care by advancing imaging solutions.
Global Health Profile: Dr. Alexandros Mallios
Dr. Alexandros Mallios is a vascular surgeon at l’Institut Mutualiste Montsouris in Paris, France. He borrowed a Sonosite M-Turbo ultrasound machine for medical missions to Guatemala and Jamaica. He kindly agreed to be interviewed by Sonosite regarding his volunteer medical work.
What made you want to enter the medical field?
Deliver Better Care With Sonosite Ultrasound
Get the answers you need with Sonosite ultrasound
Clinicians want answers, which is why we design our portable u
20 Years Of Sonosite
The Sonosite Story
Sonosite began when the United States Department of Defense awarded a DARPA1 grant to Sonosite’s parent company, ATL Ultrasound. The mission from the government was clear: Create an ultrasound machine portable and rugged enough to be carried into battle and brought to a trauma patient's side.
Which Point-of-Care Ultrasound Machine Do Hospitals Use Most?
Sonosite is the Most Adopted and Considered POCUS Provider
Each year, KLAS - an independent healthcare research agency - interviews thousands of healthcare professionals about the products and services their organizations use. This year's KLAS report, Ultrasound Imaging 2017, shows that Sonosite is the most adopted and widely considered vendor for point-of-care ultrasound.