If a connection is not established or images will not transfer, verify the following:

  • You are using SiteLink™ 2.0 if your TITAN ARM version is 20.80.200.041 or lower.
  • You are using SiteLink 2.1 if your TITAN ARM version is 20.80.201.023 or higher.
  • SiteLink is running on a computer with Windows 2000 or Windows XP.
  • The Sonosite ultrasound system is turned on.
  • The Sonosite ultrasound system has a tight fit to the TITAN dock. The TITAN dock has AC power.
  • The TITAN dock is connected to the computer using a USB cable.
  • If your computer has USB 2.0 installed, the TITAN ARM version is 20.80.200.041 or higher.
  • There are no other USB devices conflicting with your TITAN by removing all other USB devices.
  • There are no programs conflicting with your TITAN by shutting down all other programs including programs in the status area to the right of the task bar.
  • The TITAN driver is loaded by using the Device Manager.
  • You have ended the exam by pressing the END EXAM button (located on the Patient Information screen).