General
Can I upgrade my system's software?
Yes. Your Sonosite ultrasound system and transducer software is upgraded by using an upgrade USB drive supplied by Sonosite. For the latest upgrades to your ultrasound system, contact Technical Support.
How can I get more information about BioZ sensors and accessories?
BioZ products and accessories are no longer sold or supported as of May of 2018.
Were any Sonosite products affected by BlueBorne?
FUJIFILM Sonosite, Inc. ("Sonosite") is aware of the recent BlueBorne vulnerability and has diligently evaluated the potential impact on its ultrasound systems and operating software. After a thorough investigation, Sonosite has determined that the systems listed below are not affected by BlueBorne:
- Sonosite Edge II ultrasound system
- Sonosite SII ultrasound system
- Sonosite X-Porte ultrasound system
- Sonosite Edge ultrasound system
- Sonosite NanoMaxx ultrasound system
- Sonosite M-Turbo ultrasound system
- Sonosite S Series ultrasound systems
- Sonosite MicroMaxx ultrasound system
- Sonosite Titan ultrasound system
- Sonosite iLook ultrasound system
- Sonosite 180 ultrasound system
- Sonosite SonoHeart ultrasound system
- FUJIFILM FC1 ultrasound system
The following system is shipped in a state that mitigates the BlueBorne vulnerability:
- Sonosite iViz ultrasound system
The Sonosite iViz product has Bluetooth support present on the system but is shipped with Bluetooth disabled (default). Customers should be advised to leave the Bluetooth configuration of the product in its as-shipped state, which is disabled. Disabling Bluetooth mitigates the vulnerability.
Sonosite remains committed to the safety and security of its customers, any further questions can be directed to Sonosite technical support .
Were any Sonosite products affected by the WannaCry Virus?
No. For more details, see the Cybersecurity Alert - WannaCry Virus.
Where do I find more information about the S/D Ratio Calculation Field Correction for the M-Turbo and MicroMaxx systems?
Sonosite PX
Can I use a different Sonosite stand with Sonosite PX?
The Sonosite PX stand was designed specifically for this ultrasound system. It is not compatible with other Sonosite ultrasound stands.
Can I use Sonosite PX off the stand?
Sonosite PX can be used off the Sonosite PX Stand. However, we recommend use with the stand. The stand provides the adaptable work surface, Triple Transducer Connect, a selection of input/output connectors, integrated transducer holders, and many other workflow efficiency features. If you are interested in a POCUS system for hand-carrying, please speak with your Sonosite sales representative for recommendations that fit your needs.
Do I have to pick and choose different modules for Sonosite PX?
Your Sonosite PX purchase includes the features, functions, and modes available with the system. You do not have to pick and choose options from a list other than the UX language.
Do I have to purchase a separate WiFi module for Sonosite PX?
Sonosite PX has integrated 2.4 GHz and 5.0 GHz depending upon your country bandwidth regulations. You do not have to purchase a separate plug-in module.
I already have PowerPark. Will Sonosite PX work with my existing dock?
PowerPark for Sonosite PX will work with existing docks (the part on the floor). The part on the stand base is unique to Sonosite PX and cannot be exchanged with a similar part from another Sonosite system. PowerPark provides a convenient, central location to park the ultrasound system while it charges for cordless use. Just park, click, and charge.
What Operating System does Sonosite PX use? Is it HIPAA compliant?
Sonosite PX operating system is Windows 10 IoT Enterprise 2019 LTSC. The operating system and services are hardened. The system meets Federal Information Processing Standards (FIPS) for Moderate security control selections per FIPS199, FIPS200, and NIST 800-53.
Why does Sonosite PX have both touch and physical controls?
Sonosite PX features a touch panel and physical buttons in response to feedback from real-world clinicians during interviews and focus groups. Touch panel improvements include workflow that is grouped by use, such as patient information, worksheets, and reports; and exam types optimised with the annotations and calculations needed to perform the exam. Frequently used functions such as gain, freeze, and save are designed to be at the fingertips via physical buttons. The buttons are uniquely shaped and grouped for recognition by touch, helping clinicians to keep their eyes on the monitor and the patient.
M-Turbo
How long should the battery on my M-Turbo last?
S Series
How long should the battery on my S System last?
180PLUS and SonoHeart Elite
My battery doesn’t hold a charge, is the 180PLUS/SonoHeart ELITE functioning correctly?
- Charge the battery overnight to guarantee a full charge.
- If it does not charge, the power supply (charger) is most likely at fault.
- If it doesn’t charge completely, the battery contacts may be at fault.
- Look inside the battery cavity for any obstruction or bent contacts.
- If the battery loses it charge very quickly, the battery may be deteriorating and may need to be replaced.
Why doesn’t the printer print when I use the Print button on the 180Plus/SonoHeart Elite?
- Make sure that you are using the remote cable and that you have it routed correctly. Three cables should be connected to the system: the AC power cable, the remote cable, and the video cable.
- If you are not using the SiteStand, the remote cable (10 ft) should go from the system (remote control receptacle) to the back of the printer.
- If you are using the SiteStand, the cable (1 ft) should go from the back of the SiteStand to the back of the printer. Verify that the SiteStand is plugged in and the printer is turned on.
Will SiteLink work on an older Sonosite 180PLUS ultrasound system?
The Sonosite 180 line of products and accessories are no longer sold or supported as of October 2016. However, if you press Function and i, and the displayed ARM version starts with 02 then SiteLink is compatible.
Titan
What if my TITAN Ultrasound system does not turn on?
The Sonosite Titan and accessories are no longer sold or supported as of March 2016.