I Shared a SonoAccess Content Item and the Person I Sent It to Cannot View the Content on His/Her PC. Why?

To view SonoAccess content items on a personal computer, the recipient must have the following installed:

•    Videos - QuickTime 7.x or better browser plug-in
•    Images - A default JPEG image viewer
•    Guides - Apple Preview or Adobe® Reader®
•    Links - A default Web browser

Note: If your colleague or friend is using a PC on a corporate network, it is possible that the URL to the SonoAccess Web content storage location is blocked by a firewall.