When the Sonosite ultrasound system displays the screen asking for a license key, you should call Sonosite Technical Support at 877-657-8118. To receive a license key, you will need to provide the following information that displays on the system information screen of your system, except for the name of the person installing the upgrade and the system serial number:
- Name of the person installing the upgrade
- System serial number (located on the back of your system)
- License update number
- ARM version
- PCBA serial number