Verify that the printer is selected by go into the Setup menu and selecting the printer you are currently using.
- Make sure that you are using the remote cable and that you have it routed correctly. Three cables should be connected to the system: the AC power cable, the remote cable, and the video cable.
- If you are not using the SiteStand, the remote cable (10 ft) should go from the system (remote control receptacle) to the back of the printer.
- If you are using the SiteStand, the cable (1 ft) should go from the back of the SiteStand to the back of the printer. Verify that the SiteStand is plugged in and the printer is turned on.