Can I Share SonoAccess Content with Colleagues or Friends Who Don’t Have an iPhone or iPod Touch Device?

Can I Share SonoAccess Content with Colleagues or Friends Who Don’t Have an iPhone or iPod Touch Device?

Yes. Use the Share button that displays after you finish viewing an item. When you share a SonoAccess content item, the share e-mail contains a link to a standard webpage that offers the following three options:

  •  View the content item in SonoAccess on my device
  •  View the content item on my PC
  •  Go to the iTunes website to download SonoAccess

How Long Does It Take Videos To Download?

How Long Does It Take Videos To Download?

SonoAccess videos use a high-quality Apple QuickTime® encoding to ensure that you can clearly see the sonographic images within in the video. Download speeds can vary from less than 5 seconds on Wi-Fi or a strong 3G signal, to an average of 15 seconds on 3G. Downloads on a weak 3G or a strong 2G connection can take up to 30 seconds or longer, in rare cases.

After I Tap a Video Title, How Do I Know That the Video Is Downloading for Playback?

After I Tap a Video Title, How Do I Know That the Video Is Downloading for Playback?

The Title row turns blue and an activity wheel displays to indicate the selected video is downloading to your device. The SonoAccess application uses progressive download technology over an international content delivery network to deliver the videos to you on demand. Look for the activity wheels in the title bar and progress bar on the video player for status of the download. The player automatically launches the video when it is ready.

How Do I View a Content Item?

How Do I View a Content Item?

Tap the item’s thumbnail image or title. If you have a strong 3G connection, documents, images, and links should open within a few seconds. Videos will take longer to load.

What Content Types Are Available in SonoAccess and How Do I Know Which Items Are Videos?

What Content Types Are Available in SonoAccess and How Do I Know Which Items Are Videos?

SonoAccess offers the following types of content, all of which can be shared with others:

  •  Videos – Scanning techniques, case studies, and product tutorials
  •  Documents – PDF case studies, reimbursement guides, and product quick start guides
  •  Images – Clinical image galleries
  •  Links – Links to relevant webpages

All SonoAccess videos have thumbnail images captured from the video. In SonoAccess version 1.1, documents, images, and links display by title only to visually differentiate them from videos (videos always have a thumbnail image in the title row). SonoAccess version 1.2 includes thumbnail images for all content, with visually distinctive thumbnails that make it easy for you to differentiate documents, images, and links from videos.

When Is New SonoAccess Content Released?

When Is New SonoAccess Content Released?

Sonosite publishes new content during periodic releases as we assemble new content libraries for the Healthcare Professions we serve.

Why Is There a “New” Overlay on Some Content Items?

Why Is There a “New” Overlay on Some Content Items?

Starting with version 1.1, SonoAccess identifies new content that was published within the last 30 days. In SonoAccess version 1.2, after you view a new item, the item will cease to have the “New” overlay and the badge count on the SonoAccess home icon will decrease by 1.

I Updated to SonoAccess Version 1.2 and Am Now Getting a Message Asking Me to Allow Apple Push Notifications. Why?

I Updated to SonoAccess Version 1.2 and Am Now Getting a Message Asking Me to Allow Apple Push Notifications. Why?

SonoAccess version 1.2 uses the Apple Push Notification Service to update a badge on your SonoAccess desktop icon that displays a count of your new, unviewed personalized content items. If you do not wish to use this feature, you can decline the push notification service.

How Do I Change My User Profile?

How Do I Change My User Profile?

  1.  Tap the Coach button at the bottom of the screen.
  2.  Tap the My Profile button in the upper right-hand corner of the display.
  3.  Tap my specialties (required) and my products (optional).
  4.  Make any applicable changes to your profile.
  5.  Tap the Done button to save your changes.